Help & Support
Guidance for the everyday tasks in Keryva, plus answers to the questions we hear most.
Common tasks
- Joining or switching churches
Church switcher in the sidebar → join or select a church. New joins are pending until an admin approves. - Managing your profile
My profile → update your details, photo and date of birth. - Family & children
My profile → Family & Children → add, edit or remove a child. - Services & Events
Services & Events → staff create and manage; everyone can view what is upcoming. - Attendance & check-in
Scan the service QR code, or ask staff to record your attendance. Members can include their children. - Departments & Groups
Departments & Groups → staff manage membership and leaders; your memberships show on your profile. - Announcements
Open a department → leaders and admins can post an announcement to that department's members.
Frequently asked questions
Still stuck?
Sign in and use Contact Support so we can see which church and account the question relates to.